I am using Hirschman's (1970) typology of Exit, voice, and loyalty in my dissertation. I am familiar with subsequent research that built and expanded the topology (Farrell and Rusbult) which are basically applicable to individuals. I was wondering if you know of and could suggest any research academic readings that apply the typology to organizations in general and nonprofits/NGOs in particular.
Thank you in advance
Khaldoun
Khaldoun Abou Assi
Doctoral Candidate, Public Administration
Campbell Public Affairs Institute
The Maxwell School at Syracuse University
306E Eggers Hall Syracuse, NY 13244
Cell (US): (001) 315-879-2319
Email: abouassi@maxwell.syr.edu